Streamlining Adverse Reaction Reporting: The OPeN System
ClientHALMED
Year2019
RecognitionImproved adverse reaction reporting
About
Revolutionized healthcare communication by modernizing how adverse drug reactions are reported and managed across Croatia's regulatory framework.

The Problem
Outdated adverse reaction reporting systems slowed down healthcare communication between professionals and regulatory agencies.
Our Solution
Built a comprehensive system allowing external users (healthcare professionals) to register, report side effects, and monitor reports while internal users (HALMED employees) process and assess them.
What We Did
- Multi-channel reporting (portal, PDFs, XML, integrated systems)
- Bidirectional communication between reporters and assessors
- Medical terminology databases
- Integration with VigiFlow and EudraVigilance
Technologies